Refund policy

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange. 

To be eligible for exchanges, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start an exchange, you can contact us through your Shopify portal. For exchanges, please verify with us if the size you want is still in stock. Please note that exchanges will need to be sent to the following address: [180 Aspen Drive, Park City, Utah 84098] 

If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. ALL Shipping costs will be covered by the customer for exchanges. Items sent back to us without first requesting an exchange will not be accepted. 

You can always contact us for any exchange questions.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as our Raw Stone Crystal Keychains. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept ANY RETURNS or provide exchanges on sale items.